Terms and Conditions of Use

Last updated: [30/05/25]

Welcome to https://vilellawellnessclinic.com/shop, owned and operated by Vilella Wellness Clinic. By accessing and purchasing through this website, you agree to the following Terms and Conditions. Please read them carefully.

1. Website Use

By using this website, you confirm that:

You are of legal age (18+ or 35+ depending on the product).
You will not use the site for fraudulent, abusive, or illegal purposes.
You will provide accurate, complete, and up-to-date information.
You will not attempt unauthorized access or interfere with the site’s security.

We reserve the right to suspend or cancel your access or account if misuse is detected.

2. Products and Services

We sell physical products for women’s wellness and offer integrated health services. We reserve the right to limit sales to certain individuals, regions, or quantities.

All products are subject to availability. Descriptions and images are as accurate as possible, but we do not guarantee they are error-free.

3. Pricing and Payments

All prices are in USD.
We accept payments via PayPal, Square (credit cards), and cash (in-clinic only).
Memberships are processed through Cherry Payments and require approval.
No additional taxes are charged, but a flat shipping fee of $11.50 applies.
Prices may change without prior notice.

4. Shipping

We ship to the United States and Puerto Rico.
Orders are shipped every Friday and may take up to 3 days (U.S.) or 7 days (Puerto Rico) to arrive.
We do not offer tracking or express shipping.
Flat-rate shipping: $11.50.

5. Returns and Refunds

You may return unopened products within 3 days of receipt.
Products must be in original, unused condition and packaging.
Return shipping costs are the responsibility of the customer.
Opened products are non-refundable.

To request a return, contact us at: vilellawellnessclinic@gmail.com

6. Intellectual Property

All content on this site (text, images, logos, branding, design) is the property of Vilella Wellness Clinic and is protected by copyright laws. You may not copy, distribute, or reuse content without prior written consent.

7. Liability

We do not guarantee uninterrupted or error-free operation of the website. We are not responsible for:

Damages arising from the use of our site or products
Delays or issues outside our control
Incorrect information provided by users

8. Referral and Affiliate Program

We offer a referral program. Conditions and benefits may change without notice. We reserve the right to cancel participation if abuse or non-compliance is detected.

9. Modifications

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon being posted on the website.

10. Contact

For any questions or concerns, please contact us:
Vilella Wellness Clinic
295 State Rte 50, Suite #5, Clermont FL 34711, USA
vilellawellnessclinic@gmail.com